Capture Mobile for WhatsApp Business is a Meta-approved capture and audit solution. The solution is compliant with your organization’s WhatsApp account integration and aligns with Meta APIs.
The benefits include:
Enhanced scalability and reliability for improved performance across deployments.
Seamless onboarding to accelerate adoption.
Greater flexibility for future enhancements, supporting evolving system design and user experience needs.
Functionality Overview
WhatsApp Business is integrated into the Capture Mobile app. The integration provides seamless user experience and expands communication capabilities through the WhatsApp Business API.
The integration is secure and compatible with all existing archiving destinations. It also supports enterprise-grade messaging automation and compliance monitoring.
You can also access WhatsApp Business on WebChat - the web version of the Capture Mobile app. For information about accessing and using WebChat, see WebChat Capture / Capture Mobile App.
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Self-Onboarding
Self-onboard WhatsApp Business users to Capture Mobile through the Capture Mobile Admin Portal. For more information, see Self-Onboarding to WhatsApp Business.
Setting Up the Capture Mobile App
Install and set up the Capture Mobile app for WhatsApp Business. For more information, see Setting Up the App for WhatsApp Business.
WhatsApp Business Messaging
Send and receive WhatsApp Business messages on the Capture Mobile app. For more information, see Managing Messages.
Communication Types Archived
Access the list of communication types archived by Capture Mobile for WhatsApp Business.