Issue
The following error is displayed when attempting to log in to WebChat:
Cause
This issue occurs if WebChat is not enabled by Smarsh.
Resolution
To resolve this, please contact Smarsh to enable WebChat for your organization.
Smarsh has Not Enabled WebChat
- Updated on Aug 23, 2025
- Published on Jul 28, 2025
- 1 minute(s) read
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