Smarsh has Not Enabled WebChat

  • Updated on Aug 23, 2025
  • Published on Jul 28, 2025
  • 1 minute(s) read
Prev Next

Issue

The following error is displayed when attempting to log in to WebChat:

Cause

This issue occurs if WebChat is not enabled by Smarsh.

Resolution

To resolve this, please contact Smarsh to enable WebChat for your organization.