# Smarsh > Knowledge base documentation for Smarsh. ## Capture Mobile - [Capture Mobile Home](https://docs.smarsh.com/docs/capture-mobile-home-telemessage.md) - [Release Notes](https://docs.smarsh.com/docs/release-notes.md) - [Admin Portal](https://docs.smarsh.com/docs/capture-mobile-admin-portal.md) - [Admin Portal Overview](https://docs.smarsh.com/docs/admin-portal-overview.md) - [Enterprise Number Capture /  Capture Mobile App](https://docs.smarsh.com/docs/introduction-mobile-capture.md) - [Signing In to the Capture Mobile App](https://docs.smarsh.com/docs/signing-in-to-the-app.md) - [Managing Capture Mobile Contacts](https://docs.smarsh.com/docs/managing-contacts-mobile-capture.md) - [Adding a Contact](https://docs.smarsh.com/docs/adding-a-contact-mobile-capture.md) - [Viewing Contact Details](https://docs.smarsh.com/docs/viewing-contact-information-mobile-capture.md) - [Refreshing Contact List](https://docs.smarsh.com/docs/refreshing-contact-list-mobile-capture.md) - [Managing Contact Permissions](https://docs.smarsh.com/docs/managing-contacts-permissions.md) - [Managing Groups](https://docs.smarsh.com/docs/managing-groups-mobile-capture.md) - [Creating New Groups](https://docs.smarsh.com/docs/creating-new-groups-mobile-capture.md) - [Creating Mixed Groups](https://docs.smarsh.com/docs/creating-mixed-groups-mobile-capture.md) - [Viewing Group Information](https://docs.smarsh.com/docs/viewing-group-information.md) - [Managing Broadcasts](https://docs.smarsh.com/docs/managing-broadcasts.md) - [Creating a New Broadcast Channel](https://docs.smarsh.com/docs/creating-a-new-broadcast-channel.md) - [Viewing Broadcast Information](https://docs.smarsh.com/docs/viewing-broadcast-information.md) - [Managing Messages](https://docs.smarsh.com/docs/managing-messages.md) - [Sending Messages](https://docs.smarsh.com/docs/sending-a-message.md) - [Sending a Message with Attachments](https://docs.smarsh.com/docs/sending-a-message-with-attachments.md) - [Scheduling Messages](https://docs.smarsh.com/docs/scheduling-messages.md) - [Auto-Reply Messages](https://docs.smarsh.com/docs/auto-reply-messages.md) - [Managing Message Bubbles](https://docs.smarsh.com/docs/selecting-multiple-bubbles.md) - [Media Sharing](https://docs.smarsh.com/docs/media-sharing.md) - [Chat Bubble Actions](https://docs.smarsh.com/docs/chat-bubble-actions.md) - [Deleting Messages](https://docs.smarsh.com/docs/deleting-messages.md) - [Replying in a Thread](https://docs.smarsh.com/docs/replying-in-a-thread.md) - [Starred Messages](https://docs.smarsh.com/docs/starred-messages.md) - [Forwarding Messages](https://docs.smarsh.com/docs/forwarding-messages.md) - [Copying Message Text](https://docs.smarsh.com/docs/copying-message-text.md) - [Quick Text](https://docs.smarsh.com/docs/quick-text.md) - [Message Notifications](https://docs.smarsh.com/docs/message-notifications.md) - [Managing Signature](https://docs.smarsh.com/docs/signature-mobile-capture.md) - [Message Status](https://docs.smarsh.com/docs/message-status.md) - [SMS Fallback](https://docs.smarsh.com/docs/sms-fallback.md) - [Voice Messages](https://docs.smarsh.com/docs/voice-messages.md) - [Share Extension](https://docs.smarsh.com/docs/share-extension.md) - [Chat Menu Options](https://docs.smarsh.com/docs/chat-menu-options.md) - [Adding Contacts from a Chat](https://docs.smarsh.com/docs/adding-to-contacts.md) - [Clearing Chat](https://docs.smarsh.com/docs/clearing-chat.md) - [Viewing Scheduled Messages](https://docs.smarsh.com/docs/scheduling-messages-1.md) - [Viewing Starred Messages](https://docs.smarsh.com/docs/starring-messages.md) - [Muting or Unmuting a Chat](https://docs.smarsh.com/docs/muting-or-unmuting-a-chat.md) - [Marking All Chats as Read](https://docs.smarsh.com/docs/marking-all-chats-as-read.md) - [Managing Calls](https://docs.smarsh.com/docs/managing-calls.md) - [Initiating a Call](https://docs.smarsh.com/docs/initiating-a-call.md) - [Receiving a Call](https://docs.smarsh.com/docs/receiving-a-call.md) - [Call Log](https://docs.smarsh.com/docs/call-log.md) - [Voicemail](https://docs.smarsh.com/docs/voicemail.md) - [Blocking Unwanted Numbers](https://docs.smarsh.com/docs/blocking-unwanted-numbers.md) - [Configuring Capture Mobile App Settings](https://docs.smarsh.com/docs/configuring-mobile-capture-settings.md) - [Android Settings - Calls and Contacts](https://docs.smarsh.com/docs/android-settings-calls-and-contacts.md) - [Contact Name Display Settings](https://docs.smarsh.com/docs/privacy-settings-mobile-capture.md) - [Managing App Security Settings](https://docs.smarsh.com/docs/security-settings-mobile-capture.md) - [Chat Settings](https://docs.smarsh.com/docs/chat-settings.md) - [Call Blocking Settings](https://docs.smarsh.com/docs/blocked-numbers-mobile-capture.md) - [Handling Call Waiting](https://docs.smarsh.com/docs/handling-call-waiting.md) - [Restoring Your Message History After Reinstall](https://docs.smarsh.com/docs/restoring-your-message-history-after-reinstall.md) - [Receiving Communication in Sleep Mode](https://docs.smarsh.com/docs/receiving-communication-in-sleep-mode.md) - [Troubleshooting Scenarios](https://docs.smarsh.com/docs/troubleshooting-scenarios-mobile-capture.md) - [Cannot Initiate or Receive Calls](https://docs.smarsh.com/docs/cannot-initiate-or-receive-calls.md) - [Replies are Received as iMessages](https://docs.smarsh.com/docs/replies-are-received-as-imessages.md) - [Sending Capture Mobile Logs](https://docs.smarsh.com/docs/sending-mobile-capture-logs.md) - [User Is Locked](https://docs.smarsh.com/docs/user-is-locked.md) - [Message Synchronization Issues After Reinstall](https://docs.smarsh.com/docs/message-synchronization-issues-after-reinstall.md) - [Number Porting and Hosted Messaging](https://docs.smarsh.com/docs/number-porting-and-hosted-messaging.md) - [Voice Call Capture / Capture Mobile App](https://docs.smarsh.com/docs/voice-call-capture-introduction.md) - [Prerequisites - Voice Call Capture](https://docs.smarsh.com/docs/prerequisites-voice-call.md) - [Setting Up Voice Call Capture](https://docs.smarsh.com/docs/setting-up-voice-call-capture.md) - [Making and Receiving Calls](https://docs.smarsh.com/docs/making-and-receiving-calls.md) - [Contacts in Voice Call Capture](https://docs.smarsh.com/docs/contacts-in-voice-call-capture.md) - [Voice Call Capture Settings](https://docs.smarsh.com/docs/voice-call-capture-settings.md) - [Privacy Settings](https://docs.smarsh.com/docs/privacy-settings.md) - [Security Settings](https://docs.smarsh.com/docs/security-settings.md) - [Call Settings](https://docs.smarsh.com/docs/call-settings.md) - [Contacts Settings](https://docs.smarsh.com/docs/contacts-settings.md) - [Blocked Numbers](https://docs.smarsh.com/docs/blocked-numbers.md) - [Backup Settings](https://docs.smarsh.com/docs/backup-settings.md) - [Capture Mobile for WhatsApp Business / Capture Mobile App](https://docs.smarsh.com/docs/overview-cm-wab.md) - [Prerequisites](https://docs.smarsh.com/docs/prerequisites-cm-wab.md) - [Setting Up the Capture Mobile App for WhatsApp Business](https://docs.smarsh.com/docs/setting-up-the-capture-mobile-app-for-whatsapp-business.md) - [Migrating to Capture Mobile for WhatsApp Business](https://docs.smarsh.com/docs/migrating-to-capture-mobile-for-whatsapp-business.md) - [Distributing the Capture Mobile Android App for WhatsApp Business](https://docs.smarsh.com/docs/distributing-the-capture-mobile-android-app-for-whatsapp-business.md) - [Download and Install the Capture Mobile Android App for WhatsApp Business](https://docs.smarsh.com/docs/download-and-install-the-capture-mobile-android-app-for-whatsapp-business.md) - [Distributing the Capture Mobile Android App for WhatsApp Business Using Microsoft Intune](https://docs.smarsh.com/docs/distributing-capture-mobile-android-app-whatsapp-business-microsoft-intune.md) - [Distributing the Capture Mobile iOS App for WhatsApp Business](https://docs.smarsh.com/docs/distributing-the-capture-mobile-ios-app-for-whatsapp-business.md) - [Download and Install the Capture Mobile iOS App for WhatsApp Business](https://docs.smarsh.com/docs/download-and-install-the-capture-mobile-ios-app-for-whatsapp-business.md) - [Distributing the Capture Mobile iOS App for WhatsApp Business Using ABM](https://docs.smarsh.com/docs/distributing-the-capture-mobile-ios-app-for-whatsapp-business-using-abm.md) - [Signing In to the Capture Mobile App for WhatsApp Business](https://docs.smarsh.com/docs/signing-in-to-the-capture-mobile-app-for-whatsapp-business.md) - [Understanding the Capture Mobile App](https://docs.smarsh.com/docs/understanding-the-capture-mobile-app.md) - [Routing New Incoming Messages to Specific Users](https://docs.smarsh.com/docs/routing-new-incoming-messages-to-specific-users.md) - [Managing Messages](https://docs.smarsh.com/docs/managing-messages-cm-wab.md) - [Transferring a Chat Session](https://docs.smarsh.com/docs/transferring-a-chat-session.md) - [Frequently Asked Questions](https://docs.smarsh.com/docs/faqs-capture-mobile-for-whatsapp-business.md) - [Troubleshooting Scenarios](https://docs.smarsh.com/docs/troubleshooting-scenarios-capture-mobile-for-whatsapp-business.md) - [Appendix](https://docs.smarsh.com/docs/appendix-1.md) - [Creating a WhatsApp Business Account](https://docs.smarsh.com/docs/creating-waba-account.md) - [WebChat Capture / Capture Mobile App](https://docs.smarsh.com/docs/introduction-webchat.md) - [Managing Contacts](https://docs.smarsh.com/docs/managing-contacts-webchat.md) - [Viewing Contacts while Initiating a Chat](https://docs.smarsh.com/docs/viewing-contacts-while-initiating-a-chat.md) - [Searching for Specific Contacts](https://docs.smarsh.com/docs/searching-for-specific-contacts.md) - [Viewing Contact Information](https://docs.smarsh.com/docs/viewing-contact-information-webchat.md) - [Blocking Numbers](https://docs.smarsh.com/docs/blocking-unwanted-numbers-webchat.md) - [Managing Groups](https://docs.smarsh.com/docs/managing-groups-webchat.md) - [Creating New WebChat Groups](https://docs.smarsh.com/docs/creating-new-groups-webchat.md) - [Editing Group Information](https://docs.smarsh.com/docs/editing-group-information.md) - [Deleting Group](https://docs.smarsh.com/docs/deleting-group.md) - [Exiting from Group](https://docs.smarsh.com/docs/exiting-from-group.md) - [Adding Participants to an Existing Group](https://docs.smarsh.com/docs/adding-participants-to-an-existing-group.md) - [Assigning Group Admin Roles to Participants](https://docs.smarsh.com/docs/assigning-group-admin-roles-to-participants.md) - [Deleting Participants](https://docs.smarsh.com/docs/deleting-participants.md) - [Managing Messages](https://docs.smarsh.com/docs/managing-messages-webchat.md) - [Sending a Message](https://docs.smarsh.com/docs/sending-a-message-webchat.md) - [Sending Emojis](https://docs.smarsh.com/docs/sending-emojis.md) - [Replying to Messages](https://docs.smarsh.com/docs/replying-to-messages.md) - [Forwarding Messages in Chat](https://docs.smarsh.com/docs/forwarding-messages-webchat.md) - [Deleting WebChat Messages](https://docs.smarsh.com/docs/deleting-messages-webchat.md) - [Attaching Files](https://docs.smarsh.com/docs/attaching-files.md) - [Recording Voice Messages](https://docs.smarsh.com/docs/recording-voice-messages.md) - [Troubleshooting Scenarios](https://docs.smarsh.com/docs/troubleshooting-scenarios-webchat.md) - [Secure Mobile Capture App is Not Installed](https://docs.smarsh.com/docs/secure-mobile-capture-app-is-not-installed.md) - [Smarsh has Not Enabled WebChat](https://docs.smarsh.com/docs/smarsh-has-not-enabled-webchat.md) - [Android Capture](https://docs.smarsh.com/docs/android-capture-introduction.md) - [Prerequisites - Android Capture](https://docs.smarsh.com/docs/prerequisites-androidcapture.md) - [Setting Up the Application](https://docs.smarsh.com/docs/setting-up-the-application.md) - [Setting the Call Records Folder](https://docs.smarsh.com/docs/setting-the-call-records-folder.md) - [Recording Conference Calls](https://docs.smarsh.com/docs/recording-conference-calls.md) - [Capturing Native Call Recording](https://docs.smarsh.com/docs/capturing-native-call-recording.md) - [Configuring Dual SIM Support](https://docs.smarsh.com/docs/configuring-dual-sim-support.md) - [Setting Up RCS Capture for Fully Managed Android Devices](https://docs.smarsh.com/docs/setting-up-rcs-capture-for-fully-managed-android-devices.md) - [Deleting Files on Android Devices](https://docs.smarsh.com/docs/deleting-files-on-android-devices.md) - [Changing the Call Records Folder in the App](https://docs.smarsh.com/docs/changing-the-call-records-folder-in-the-app.md) - [Enabling Native Call Recording in Samsung Android Devices with a CSC Change](https://docs.smarsh.com/docs/enabling-native-call-recording-in-samsung-android-devices-with-a-csc-change.md) - [Re-Archiving Android Capture Data](https://docs.smarsh.com/docs/re-archiving-android-capture-data.md) - [Manual Re-Archiving](https://docs.smarsh.com/docs/manual-re-archiving.md) - [Automatic Re-Archiving](https://docs.smarsh.com/docs/automatic-re-archiving.md) - [Known Issues](https://docs.smarsh.com/docs/known-issues.md) - [Android Capture Limitations](https://docs.smarsh.com/docs/android-capture-limitations.md) - [Troubleshooting Scenarios](https://docs.smarsh.com/docs/troubleshooting-scenarios.md) - [Sending Android Capture Logs](https://docs.smarsh.com/docs/sending-android-capture-logs.md) - [Sending Logs When the App Crashes](https://docs.smarsh.com/docs/sending-logs-when-the-app-crashes.md) - [Permissions are Missing](https://docs.smarsh.com/docs/permissions-are-missing.md) - [Carrier Capture](https://docs.smarsh.com/docs/carrier-capture.md) - [Verizon](https://docs.smarsh.com/docs/verizon.md) - [Introduction](https://docs.smarsh.com/docs/introduction-verizon.md) - [Prerequisites - Verizon](https://docs.smarsh.com/docs/prerequisites-verizon.md) - [Switching to Smarsh to Archive Verizon Data](https://docs.smarsh.com/docs/switching-to-smarsh-to-archive-verizon-data.md) - [List of MDNs to be Archived](https://docs.smarsh.com/docs/list-of-mdns-to-be-archived.md) - [Finding Account Related Information](https://docs.smarsh.com/docs/finding-account-related-information.md) - [Removing the Messaging Block on Verizon Business Portal](https://docs.smarsh.com/docs/removing-the-messaging-block-on-verizon-business-portal.md) - [Restore a Number that was previously Suspended from a Designated Message Archiving Account](https://docs.smarsh.com/docs/restore-a-number-that-was-previously-suspended-from-a-designated-message-archiving-account.md) - [Suspending a Number Associated with a Designated Message Archiving Account](https://docs.smarsh.com/docs/suspending-a-number-associated-with-a-designated-message-archiving-account.md) - [Terminating an MDN that is currently in a Designated Message Archiving Account](https://docs.smarsh.com/docs/terminating-an-mdn-that-is-currently-in-a-designated-message-archiving-account.md) - [Communication Types Supported - Verizon](https://docs.smarsh.com/docs/communication-types-supported-verizon.md) - [AT&T](https://docs.smarsh.com/docs/att.md) - [Introduction to AT&T Capture](https://docs.smarsh.com/docs/introduction-to-att-capture.md) - [AT&T Capture Workflow](https://docs.smarsh.com/docs/att-capture-workflow.md) - [Prerequisites - AT&T](https://docs.smarsh.com/docs/prerequisites-att.md) - [Communication Types Captured - AT&T](https://docs.smarsh.com/docs/communication-types-captured-att.md) - [T-Mobile](https://docs.smarsh.com/docs/t-mobile.md) - [Introduction to T-Mobile Capture](https://docs.smarsh.com/docs/introduction-to-t-mobile-capture.md) - [T-Mobile Capture Workflow](https://docs.smarsh.com/docs/t-mobile-capture-workflow.md) - [Prerequisites - T-Mobile](https://docs.smarsh.com/docs/prerequisites-t-mobile.md) - [Communication Types Captured - T-Mobile](https://docs.smarsh.com/docs/communication-types-captured-t-mobile.md) - [Bell](https://docs.smarsh.com/docs/bell.md) - [Introduction to Bell Capture](https://docs.smarsh.com/docs/introduction-to-bell-capture.md) - [Bell Capture Workflow](https://docs.smarsh.com/docs/bell-capture-workflow.md) - [Prerequisites - Bell](https://docs.smarsh.com/docs/prerequisites-bell.md) - [Communication Types Captured - Bell](https://docs.smarsh.com/docs/communication-types-captured-bell.md) - [TELUS](https://docs.smarsh.com/docs/telus.md) - [Introduction to TELUS Capture](https://docs.smarsh.com/docs/introduction-to-telus-capture.md) - [Telus Capture Workflow](https://docs.smarsh.com/docs/telus-capture-workflow.md) - [Prerequisites - TELUS](https://docs.smarsh.com/docs/prerequisites-telus.md) - [Communication Types Captured - TELUS](https://docs.smarsh.com/docs/communication-types-captured-telus.md) - [Rogers](https://docs.smarsh.com/docs/rogers.md) - [Introduction to Rogers Capture](https://docs.smarsh.com/docs/introduction-to-rogers-capture.md) - [Rogers Capture Workflow](https://docs.smarsh.com/docs/rogers-capture-workflow.md) - [Prerequisites - Rogers](https://docs.smarsh.com/docs/prerequisites-rogers.md) - [Communication Types Captured - Rogers](https://docs.smarsh.com/docs/communication-types-captured-rogers.md) - [HK CSL](https://docs.smarsh.com/docs/hk-csl.md) - [Introduction to HK CSL Capture](https://docs.smarsh.com/docs/introduction-to-hk-csl-capture.md) - [HK CSL Capture Workflow](https://docs.smarsh.com/docs/hk-csl-capture-workflow.md) - [Prerequisites - HK CSL](https://docs.smarsh.com/docs/prerequisites-hkcsl.md) - [Communication Types Captured - HK CSL](https://docs.smarsh.com/docs/communication-types-captured-hk-csl.md) - [O2](https://docs.smarsh.com/docs/o2.md) - [Introduction to O2 Capture](https://docs.smarsh.com/docs/introduction-to-o2-capture.md) - [O2 Capture Workflow](https://docs.smarsh.com/docs/o2-capture-workflow.md) - [Prerequisites - O2](https://docs.smarsh.com/docs/prerequisites-o2.md) - [Communication Types Captured - O2](https://docs.smarsh.com/docs/communication-types-captured-o2.md) - [Limitation](https://docs.smarsh.com/docs/limitations-o2.md) - [Singtel](https://docs.smarsh.com/docs/singtel.md) - [Introduction to Singtel Capture](https://docs.smarsh.com/docs/introduction-to-singtel-capture.md) - [Singtel Capture Workflow](https://docs.smarsh.com/docs/singtel-capture-workflow.md) - [Prerequisites - Singtel](https://docs.smarsh.com/docs/prerequisites-singtel.md) - [Archiving Singtel Data](https://docs.smarsh.com/docs/archiving-singtel-data.md) - [Communication Types Captured - Singtel Capture](https://docs.smarsh.com/docs/communication-types-captured-singtel-capture.md) - [Introduction to CellCom Capture](https://docs.smarsh.com/docs/introduction-to-cellcom-capture.md) - [CellCom Capture Workflow](https://docs.smarsh.com/docs/cellcom-capture-workflow.md) - [Prerequisites - CellCom](https://docs.smarsh.com/docs/prerequisites-cellcom.md) - [Enrolling Employees for CellCom Capture using Excel Sheet](https://docs.smarsh.com/docs/enrolling-employees-for-cellcom-capture-using-excel-sheet.md) - [Enrolling Employees for CellCom Capture Using Capture Mobile Admin Portal](https://docs.smarsh.com/docs/enrolling-employees-for-cellcom-capture-using-capture-mobile-admin-portal.md) - [Communication Types Captured - CellCom](https://docs.smarsh.com/docs/communication-types-captured-cellcom.md) - [WhatsApp Capture](https://docs.smarsh.com/docs/whatsapp-capture.md) - [WhatsApp Phone Capture / TM WPA App](https://docs.smarsh.com/docs/introduction-wpa.md) - [Migrating from iOS App Center to iOS Unlisted or ABM App](https://docs.smarsh.com/docs/migrating-from-ios-app-center-to-ios-unlisted-or-abm-app.md) - [Android Prerequisite](https://docs.smarsh.com/docs/android-prerequisite.md) - [iOS Specific Configurations](https://docs.smarsh.com/docs/ios-specific-configurations.md) - [Prerequisites for Installing on iOS](https://docs.smarsh.com/docs/prerequisites-for-installing-on-ios.md) - [Setting Battery Saver in iOS](https://docs.smarsh.com/docs/setting-battery-saver-in-ios.md) - [Setting Up Your WhatsApp Phone Capture Account](https://docs.smarsh.com/docs/setting-up-your-whatsapp-phone-capture-account.md) - [Enabling Alarms and Reminders](https://docs.smarsh.com/docs/enabling-alarms-and-reminders.md) - [Updating WhatsApp Phone Capture](https://docs.smarsh.com/docs/updating-whatsapp-phone-capture.md) - [Updating the Android App](https://docs.smarsh.com/docs/updating-the-android-app.md) - [Updating the iOS App](https://docs.smarsh.com/docs/updating-the-ios-app.md) - [Back Up Chat Messages to Google Drive](https://docs.smarsh.com/docs/back-up-chat-messages-to-google-drive.md) - [Preserving WhatsApp Content When Changing Your Phone Number](https://docs.smarsh.com/docs/preserving-whatsapp-content-when-changing-your-phone-number.md) - [Media Auto-Download Settings](https://docs.smarsh.com/docs/media-auto-download-settings.md) - [Managing the App While Roaming](https://docs.smarsh.com/docs/managing-the-app-while-roaming.md) - [Downloading Media Attachments](https://docs.smarsh.com/docs/downloading-media-attachments.md) - [Archiving WhatsApp Phone Capture Data](https://docs.smarsh.com/docs/archiving-whatsapp-phone-capture-data.md) - [Archiving Blocked Numbers](https://docs.smarsh.com/docs/archiving-blocked-numbers.md) - [Viewing WhatsApp Phone Capture Data in the Archive](https://docs.smarsh.com/docs/viewing-whatsapp-phone-capture-data-in-the-archive.md) - [Handling Deleted Messages](https://docs.smarsh.com/docs/handling-deleted-messages.md) - [WhatsApp Channels](https://docs.smarsh.com/docs/whatsapp-channels.md) - [WhatsApp Group and Conference Calls](https://docs.smarsh.com/docs/whatsapp-group-and-conference-calls.md) - [WhatsApp Messages with Large File Attachments](https://docs.smarsh.com/docs/whatsapp-messages-with-large-file-attachments.md) - [WhatsApp Polls and Reactions](https://docs.smarsh.com/docs/whatsapp-polls-and-reactions.md) - [WhatsApp API Incoming Messages](https://docs.smarsh.com/docs/whatsapp-api-incoming-messages.md) - [WhatsApp Edited Messages](https://docs.smarsh.com/docs/whatsapp-edited-messages.md) - [Troubleshooting WhatsApp Phone Capture](https://docs.smarsh.com/docs/troubleshooting-wpa.md) - [App Fails to Install on an iOS Device](https://docs.smarsh.com/docs/app-fails-to-install-on-an-ios-device.md) - [Extracting Logs from an iOS Device](https://docs.smarsh.com/docs/extracting-logs-from-an-ios-device.md) - [Forwarding the App Logs](https://docs.smarsh.com/docs/forwarding-the-app-logs.md) - [WhatsApp PIN Activation Issues on iOS Devices](https://docs.smarsh.com/docs/whatsapp-pin-activation-issues-on-ios-devices.md) - [Certificate Issues on an iOS Device](https://docs.smarsh.com/docs/certificate-issues-on-an-ios-device.md) - [Managing Unknown Groups and Messages](https://docs.smarsh.com/docs/managing-unknown-groups-and-messages.md) - [Non-Standard Sender Name or Email in Archived Messages](https://docs.smarsh.com/docs/non-standard-sender-name-or-email-in-archived-messages.md) - [TM WPA Login Not Available Right Now](https://docs.smarsh.com/docs/login-not-available-right-now.md) - [Resetting Your Account](https://docs.smarsh.com/docs/resetting-your-account.md) - [Migrating to WhatsApp Phone Capture](https://docs.smarsh.com/docs/migrating-to-whatsapp-phone-capture.md) - [WhatsApp Cloud Capture / WhatsApp or WhatsApp Business](https://docs.smarsh.com/docs/introduction-wca.md) - [User Onboarding](https://docs.smarsh.com/docs/user-onboarding.md) - [Archiving WhatsApp API Messages](https://docs.smarsh.com/docs/archiving-whatsapp-api-messages.md) - [Archiving Product Catalog and Order Messages](https://docs.smarsh.com/docs/archiving-product-catalog-and-order-messages.md) - [Archiving WhatsApp Cloud Capture Data](https://docs.smarsh.com/docs/archiving-whatsapp-cloud-capture-data.md) - [Troubleshooting WhatsApp Cloud Capture](https://docs.smarsh.com/docs/troubleshooting-scenarios-wca.md) - ['Waiting for this message' Alert](https://docs.smarsh.com/docs/waiting-for-this-message-alert.md) - [Activation Page Not Found](https://docs.smarsh.com/docs/activation-page-not-found.md) - [Message Status is 'Unknown'](https://docs.smarsh.com/docs/message-status-is-unknown.md) - [Mobile Contacts Are Not Displayed](https://docs.smarsh.com/docs/mobile-contacts-are-not-displayed.md) - [QR Code Time Out](https://docs.smarsh.com/docs/qr-code-time-out.md) - [WhatsApp Cloud Capture Disconnects](https://docs.smarsh.com/docs/whatsapp-cloud-capture-disconnects.md) - [WhatsApp Number Mismatch](https://docs.smarsh.com/docs/whatsapp-number-mismatch.md) - [WhatsApp Cloud Capture Limitations](https://docs.smarsh.com/docs/whatsapp-cloud-capture-limitations.md) - [Best Practices to Establish Communication](https://docs.smarsh.com/docs/best-practices-to-establish-communication.md) - [Activating a Disabled Account](https://docs.smarsh.com/docs/activating-a-disabled-account.md) - [Opening Archived OPUS Files](https://docs.smarsh.com/docs/opening-archived-opus-files.md) - [Data Synchronization Between Mobile and Web Sessions](https://docs.smarsh.com/docs/data-synchronization-between-mobile-and-web-sessions.md) - [Allowing Background Data and Battery Optimization](https://docs.smarsh.com/docs/allowing-background-data-and-battery-optimization.md) - [WeChat Capture / WeCom App](https://docs.smarsh.com/docs/wechat-capture.md) - [Introduction](https://docs.smarsh.com/docs/introduction-wechat.md) - [WeChat Capture Licensing and Hosting Responsibility](https://docs.smarsh.com/docs/wecom-licensing-and-hosting-responsibility.md) - [Hosting WeCom Admin Through a Local Chinese Partner](https://docs.smarsh.com/docs/hosting-through-fugumobile.md) - [Configuring WeCom App for Privacy and Archiving](https://docs.smarsh.com/docs/configuring-wecom-app-for-privacy-and-archiving.md) - [Chatting with Colleagues](https://docs.smarsh.com/docs/chatting-with-colleagues.md) - [Violation Scenarios and Penalty Rules](https://docs.smarsh.com/docs/violation-scenarios-and-penalty-rules.md) - [Capturing Customer’s App Screen Name](https://docs.smarsh.com/docs/capturing-customers-app-screen-name.md) - [Adding External Contacts](https://docs.smarsh.com/docs/adding-external-user.md) - [Verifying User Accounts](https://docs.smarsh.com/docs/verifying-user-accounts.md) - [Scanning QR code](https://docs.smarsh.com/docs/scanning-qr-code.md) - [Porting WeChat Contacts](https://docs.smarsh.com/docs/porting-wechat-contacts.md) - [Searching by Mobile or Email](https://docs.smarsh.com/docs/searching-by-mobile-or-email.md) - [Disclaimer and Options](https://docs.smarsh.com/docs/disclaimer-and-options.md) - [Setting Up Groups](https://docs.smarsh.com/docs/setting-up-groups.md) - [Understanding Group Types](https://docs.smarsh.com/docs/understanding-group-types.md) - [Creating Groups](https://docs.smarsh.com/docs/creating-groups.md) - [Managing WeChat Groups - Best Practices](https://docs.smarsh.com/docs/managing-wechat-groups-best-practices.md) - [Archiving Group Data](https://docs.smarsh.com/docs/archiving-group-data.md) - [Exploring Additional Functions of Groups](https://docs.smarsh.com/docs/exploring-additional-functions-of-groups.md) - [Configuring WeChat Capture](https://docs.smarsh.com/docs/configuring-wechat-capture.md) - [Setting up WeChat Capture through WeCom Admin Console](https://docs.smarsh.com/docs/setting-up-wechat-capture-through-wechat-admin-console.md) - [Submitting Details to Tencent for Approval](https://docs.smarsh.com/docs/submitting-details-to-tencent-for-approval.md) - [Renewing WeCom Archiver Token](https://docs.smarsh.com/docs/wecom-archiver-token-renewal.md) - [WeCom Reports](https://docs.smarsh.com/docs/wecom-reports.md) - [WeCom Compliance Reports](https://docs.smarsh.com/docs/wecom-compliance-reports.md) - [WeCom Compliance Reports Configuration Process](https://docs.smarsh.com/docs/wecom-compliance-reports-configuration-process.md) - [Reassigning Deleted User’s Group Owner](https://docs.smarsh.com/docs/reassigning-group-owners.md) - [Reassigning Phone Numbers and Managing Former Employee Accounts](https://docs.smarsh.com/docs/reassigning-phone-numbers-and-managing-former-employee-accounts.md) - [Archiving WeChat Capture Data](https://docs.smarsh.com/docs/archiving-wechat-data.md) - [Resolving WeChat Capture Firewall Issues](https://docs.smarsh.com/docs/resolving-wecom-firewall-issues.md) - [Disabling WeCom Features](https://docs.smarsh.com/docs/disabling-wecom-features.md) - [Disabling Email and Doc Features](https://docs.smarsh.com/docs/disabling-email-and-doc-features.md) - [Disabling Industry News](https://docs.smarsh.com/docs/disabling-industry-news.md) - [Configuring WeCom Workspace Apps](https://docs.smarsh.com/docs/configuring-wecom-workspace-apps.md) - [Customer Management and Operation](https://docs.smarsh.com/docs/customer-management-and-operation.md) - [Internal Management](https://docs.smarsh.com/docs/internal-management.md) - [Productivity Tools](https://docs.smarsh.com/docs/productivity-tools.md) - [Managing Apps in Workspace](https://docs.smarsh.com/docs/managing-apps-in-workspace.md) - [Display Mode, Grouping, and Visibility to Parties](https://docs.smarsh.com/docs/display-mode-grouping-and-visibility-to-parties.md) - [Enabling or Disabling App Availability](https://docs.smarsh.com/docs/enabling-or-disabling-app-availability.md) - [Migrating Non-Hosted Customers to Smarsh Hosted Account](https://docs.smarsh.com/docs/migrating-non-hosted-customers-to-smarsh-hosted-account.md) - [Offboarding a User Who Owns Group Chats](https://docs.smarsh.com/docs/wecom-offboarding-user-group-owner.md) - [Smarsh WeChat Capture Service Specific Terms and Disclaimer for Hosted Customers](https://docs.smarsh.com/docs/smarsh-disclaimer-for-hosted-customers.md) - [Troubleshooting WeChat Issues](https://docs.smarsh.com/docs/troubleshooting-wechat-issues.md) - [Frequently Asked Questions - WeChat](https://docs.smarsh.com/docs/frequently-asked-questions.md) - [Signal Capture / CM for SGNL App](https://docs.smarsh.com/docs/introduction-signal.md) - [Distributing the Android Signal Capture Application](https://docs.smarsh.com/docs/distributing-the-android-signal-application-signal.md) - [Distributing the iOS Signal Capture Application](https://docs.smarsh.com/docs/distributing-the-ios-signal-capture-application.md) - [Setting Up Your Signal Capture Account](https://docs.smarsh.com/docs/setting-up-your-signal-capture-account.md) - [Set Up Signal Capture Account in Android](https://docs.smarsh.com/docs/set-up-signal-capture-account-in-android.md) - [Set Up Signal Capture Account in iOS](https://docs.smarsh.com/docs/set-up-signal-capture-account-in-ios.md) - [Linking the Signal Mobile and Desktop Applications](https://docs.smarsh.com/docs/linking-the-signal-mobile-and-desktop-applications.md) - [Understanding Signal Message Sync After Reinstall](https://docs.smarsh.com/docs/q-i-see-some-messages-on-my-signal-desktop-but-i.md) - [Sending Signal Capture Logs](https://docs.smarsh.com/docs/sending-signal-capture-logs.md) - [Enabling Disappearing Messages](https://docs.smarsh.com/docs/enabling-disappearing-messages.md) - [Archiving Signal Capture Data](https://docs.smarsh.com/docs/archiving-signal-capture-data.md) - [Understanding Impact of Contact Permissions on Archiving in iOS](https://docs.smarsh.com/docs/understanding-impact-of-contact-permissions-on-archiving.md) - [Re-archiving Signal Capture Data](https://docs.smarsh.com/docs/re-archiving-signal-capture-data.md) - [Requesting Access to Signal Application Code](https://docs.smarsh.com/docs/requesting-access-to-signal-application-code.md) - [Re-Activating a Dormant Account](https://docs.smarsh.com/docs/re-activating-a-dormant-account.md) - [Signal Capture Limitations](https://docs.smarsh.com/docs/signal-capture-limitations.md) - [Telegram Capture / CM for TLGRM App](https://docs.smarsh.com/docs/introduction-telegram.md) - [Download and Install the CM for TLGRM Android App from Play Store](https://docs.smarsh.com/docs/download-and-install-the-android-app-from-play-store.md) - [Download and Install the CM for TLGRM iOS App from App Store](https://docs.smarsh.com/docs/download-and-install-from-app-store.md) - [Setting Up Your Telegram Capture Account](https://docs.smarsh.com/docs/setting-up-your-telegram-capture-account.md) - [Know Before You Sign In](https://docs.smarsh.com/docs/know-before-you-sign-in.md) - [Set Up Your Account](https://docs.smarsh.com/docs/set-up-your-account.md) - [Transferring Telegram Chat History](https://docs.smarsh.com/docs/transferring-telegram-chat-history.md) - [Privacy and Security Settings](https://docs.smarsh.com/docs/privacy-and-security-settings.md) - [Sending Telegram Logs](https://docs.smarsh.com/docs/sending-telegram-logs.md) - [Archiving Telegram Capture Data](https://docs.smarsh.com/docs/archiving-telegram-capture-data.md) - [Troubleshooting Telegram Capture](https://docs.smarsh.com/docs/troubleshooting-telegram.md) - [Telegram Capture Limitations](https://docs.smarsh.com/docs/telegram-capture-limitations.md) - [Deactivating a Telegram Capture Account](https://docs.smarsh.com/docs/deactivating-a-telegram-capture-account.md) - [Appendix](https://docs.smarsh.com/docs/appendix.md) - [Telegram Desktop and Web Instructions](https://docs.smarsh.com/docs/telegram-desktop-and-web-instructions.md) - [Download Telegram Chat Content Through Telegram Desktop](https://docs.smarsh.com/docs/download-telegram-chat-content-through-telegram-desktop.md) - [Teams Phone Mobile Capture](https://docs.smarsh.com/docs/microsoft-teams-phone-mobile-capture.md) - [Introduction to Teams Phone Mobile Capture](https://docs.smarsh.com/docs/introduction-teams-phone-capture.md) - [iMessage](https://docs.smarsh.com/docs/imessage.md) - [Sharing Logs from Capture Mobile Applications](https://docs.smarsh.com/docs/sharing-logs-from-capture-mobile-applications.md) - [Understanding Timestamps of Archived Messages](https://docs.smarsh.com/docs/understanding-timestamps-of-archived-messages.md) - [Product Specifications and Limitations](https://docs.smarsh.com/docs/product-specifications-and-limitations-cm.md) - [Product Specifications](https://docs.smarsh.com/docs/product-specifications.md) - [Capture Mobile Limitations](https://docs.smarsh.com/docs/limitations-product-specs.md) - [Connectors](https://docs.smarsh.com/docs/connectors.md) - [App Permissions](https://docs.smarsh.com/docs/app-permissions.md) - [Capture Mobile Permissions](https://docs.smarsh.com/docs/capture-mobile-app-permissions.md) - [Android Capture Permissions](https://docs.smarsh.com/docs/android-capture-app-permissions.md) - [Voice Call Capture Permissions](https://docs.smarsh.com/docs/voice-call-capture-app-permissions.md) - [WhatsApp Phone Capture Permissions](https://docs.smarsh.com/docs/whatsapp-phone-capture-app-permission.md) - [Signal Capture Permissions](https://docs.smarsh.com/docs/signal-capture-app-permissions.md) - [Telegram Capture Permissions](https://docs.smarsh.com/docs/telegram-capture-app-permissions.md) - [Mass Messaging](https://docs.smarsh.com/docs/mass-messaging.md) - [FAQs](https://docs.smarsh.com/docs/faqs-customer.md) - [Security Upgrade](https://docs.smarsh.com/docs/security-upgrade.md) - [Security Upgrade for WhatsApp Phone Capture](https://docs.smarsh.com/docs/security-upgrade-for-whatsapp-phone-capture.md) - [Security Upgrade for Signal Capture](https://docs.smarsh.com/docs/security-upgrade-for-signal-capture.md) - [Security Updates for Telegram Capture](https://docs.smarsh.com/docs/security-updates-for-telegram-capture.md) - [Security Upgrade for Mobile Capture](https://docs.smarsh.com/docs/security-upgrade-for-mobile-capture.md) - [Security Upgrade for Android Capture](https://docs.smarsh.com/docs/security-upgrade-for-android-capture.md)