WeCom users are required to comply with the Tencent WeCom Software License and Service Agreement and WeCom when using WeCom. This content is intended to help WeCom users understand and comply with relevant agreements and regulations more clearly, so they can use WeCom more smoothly, without modifying or changing any clauses in the above agreements and regulations.
This document introduces three types of violations and penalties. Violations include but are not limited to the actions listed below:
Penalty rule #1
Corresponding Violations
Send harassing content: Including but not limited to content that causes harassment to users, such as frequently sending users advertising and marketing information, causing user complaints, and blocking.
Send inducing sharing content: Including but not limited to using rewards, and using exaggerated and cursive language to intimidate, and lure customers to share content to Moments.
Malicious addition of external contacts: Including but not limited to abusing the intercommunication function, maliciously adding external contacts, causing harassment and complaints to external contacts.
Punishment measures
The following are the punishment measures:
The first violation will prohibit the use of interoperability for a short time, and the enterprise administrator can apply for unblocking.
If you violate the regulations again, you will be prohibited from using the interworking function for a short time, and you cannot apply for unblocking.
The third violation will permanently prohibit the use of interworking functions.
Note
If it has caused a bad influence, regardless of the number of violations, the member account will be directly blocked, or even the enterprise account and the administrator account will be blocked.
Penalty rule #2
When the WeCom account is linked to a WeChat account, WeChat violations will affect the WeCom account.
Corresponding violations
See WeChat Personal Account Use Regulations
Punishment measures
The WeCom member account that is linked to a WeChat account will be prohibited from using interoperability-related functions (other functions will not be affected) until the corresponding WeChat account is unblocked. After the unblocking, the WeCom account will be automatically unblocked within 24 hours.
Note
If the impact is bad, it is not ruled out that the account will be directly blocked, or even the administrator account and the enterprise account will be blocked.
Penalty Rule #3
Corresponding Violations
Use plug-ins: Use plug-ins, or other third-party tools and services to access this software and related systems without Tencent’s permission, including but not limited to using plug-ins for multiple openings, automatic batch addition of friends, and circumventing corporate WeChat’s restrictions on the number of group messages.
Malicious registration: Malicious registration and use of corporate WeChat accounts, including but not limited to frequent registration, batch registration, abuse of multiple corporate WeChat accounts, theft, and forgery of other people’s identity information for registration, and trading of corporate WeChat accounts.
Account information violates regulations and laws: Illegal and undesirable information appears in the account name, avatar, profile, and other information, as well as infringement of the legal rights of others (including but not limited to trademark rights, reputation rights, and portrait rights, etc.), such as impersonating others, and unauthorized use of others’ names and portraits.
Sending online order content: Including, but not limited to, sending content to guide users to conduct fictitious transactions, to brush false positive reviews and sales; and to guide users to maliciously scan orders, slander competitors or deliberately give good reviews, creating the illusion of competitor’s self-checking orders, thereby causing them to be e-commerce platforms that were deemed to be engaged in false transactions and were punished by degrading credit.
Send content that endangers corporate WeChat security: Including but not limited to sending or disseminating information such as phishing websites to induce users to be deceived and suffer losses; and sending viruses, files, computer codes, or programs that may damage or interrupt the normal operation of the company’s WeChat.
Send infringing content: Including but not limited to sending content that infringes on the intellectual property rights, privacy rights, and reputation rights of others, such as illegally disclosing private content such as the contact information of others, and insulting and slandering others.
Sending pornographic content: Including but not limited to pornographic content such as sending erotic videos and pictures, recruiting prostitutes, looking for one-night stands, etc.
Send violent and illegal content: Including but not limited to sending or disseminating uncomfortable content such as human or animal abuse, self-harm, suicide, killing, maiming, shooting, stabbing, and torture, as well as sending and selling imitation guns, bows and arrows, controlled knives, air guns, etc. Lethal weapons content.
Send gambling content: Including but not limited to sending and organizing crowd gambling, selling gambling equipment, teaching gambling (thousands of arts) skills, methods, methods, etc., and conducting gambling activities.
Send gang-related and terrorist content: This includes, but is not limited to, sending or disseminating information of a criminal nature such as revenge for others, collection of accounts, etc.; hiring and inducing others to engage in terrorist and violent activities; forming gangs, recruiting members, and content that poses a potential hazard to social order.
Sending illegal content: Including but not limited to buying and selling invoices; selling fake cigarettes, counterfeit money, stolen goods, and smuggled goods; illegally engraving certificates, engraving ID cards, credit cards, handling mobile phone copy cards, and other information; trading human organs, etc.
Sending fraudulent information content: Including, but not limited to, fraudulent information in the form of similar advertisements, such as health food and other counterfeit and inferior products that are obviously false and exaggerate the use effect; and fraudulent information in the form of pyramid schemes, fraudulent information for the purpose of obtaining personal information and data of others, and fraud information for the purpose of money, etc.
Sending false information: Refers to information generated by fabricating or distorting facts and concealing the truth without corresponding factual basis. Including but not limited to political false information involving opposition to the basic principles established by the Constitution, the socialist system, endangering national unity, sovereignty, and territorial integrity, leaking state secrets, endangering national security, or harming national honor and interests; promoting cults and feudal superstitions False information, etc.
Send other illegal content: Including but not limited to sending or disseminating other normative documents that violate national laws, administrative regulations, departmental rules, local regulations, etc.
For detailed content specifications, see WeCom User Account Usage Guidelines.
Punishment measures
Permanently ban the member account.
Note
If the impact is bad, it is not ruled out that the administrator account and the enterprise account are blocked at the same time.