Troubleshooting

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This topic lists some common issues that you might encounter with Telegram Capture, the possible cause, and the workaround.

Issue

Encountered By

Possible Cause

Workaround

You are logged out of Telegram Capture and cannot log back in.

End user

The user account might be banned by Telegram after being reported for spam.

To lift the ban, contact Telegram Spam Bot at https://telegram.me/SpamBot .

If your issue is not resolved through the bot, contact Telegram support through their support page at https://telegram.org/support or write to Telegram at qa@telegram.org.