Troubleshooting Signal Capture
- Published on Aug 31, 2026
- 1 minute(s) read
Issue | Cause | Resolution |
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Existing groups that the user was a member of are missing from the app after reinstalling the CM for SGNL app. | This is a known issue in the native Signal app and is also observed in the CM for SGNL app. | Open a one-to-one chat with a member of the missing group. Ask the member to send a few messages in the group or update the group name or photo from their device.
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