Set Up Signal Capture Account in iOS

Applicable to End Users

While setting up your Signal account in an iOS device, you cannot back up chat history as this feature is not supported.

To set up Signal Capture installed on your iOS device:

1. Tap the installed app (TM SGNL) to open it.

2. Tap CONTINUE.
   
   The app requests permissions to access your calls, contacts, media, and send you notifications.

3. Tap Allow Permissions.
   

4. Enter the phone number mentioned in the Welcome email received from Smarsh and tap Continue.
   
   A pop-up to verify your phone number appears.

5. Ensure that you have entered the correct phone number and tap Yes.
   
   A verification code is sent to your phone number or organization email, based on your organization's settings.

6. Enter the verification code received.
   
   The app prompts you to transfer chat history from the native Signal app or Signal Capture or an older device.

7. Do one of the following:

   • To transfer chat history, see Transfer Chat History on iOS Devices.

   • If this is your first installation or if you do not want to transfer chat history, tap Register without Transferring.
     

8. Create a PIN to secure your account. 
   The PIN can be numeric or alphanumeric and must contain at least four characters.

9. Tap Next.
   

10. Confirm your PIN and tap Next.
    

11. Set up your profile and tap Save.

    • First name is mandatory.

    • Last name is optional.
      

The home screen of Signal Capture is displayed. You have successfully set up your account.

Video

Watch the video here for additional guidance.