Media Auto-Download Settings

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Applicable to End Users

WhatsApp Phone Capture requires you to download all attachments instantly as you receive them and not wait until you are connected to a Wi-Fi network. To ensure you download attachments instantly, modify the Data and Storage Settings on the app:

  1. Open Capture Mobile WhatsApp Phone.

  2. Tap Settings > Data and Storage Settings.

  3. Ensure that Data and Storage Usage is set to Wi-Fi and Cellular for all media types such as photos, audio, videos, and documents.

Note

This is a default setting and cannot be changed from the application.