Applicable to End Users
You can create chat groups that include both Capture Mobile app users and non-app users (MMS groups). This feature is available in the US, UK, and Canada.
When you create a group, external contacts who do not have a US, Canada (+1), or UK (+44) phone number appear dimmed, and you cannot add them to the group. For more information, see Creating New Groups.
When you create a group with both Capture Mobile and non-Capture Mobile users, a disclaimer explains the feature.
Non-ENA users receive a welcome message with group details and a link to save the group information.
Hello [SMS user mobile number]
This is a chat group created by a TM app.
[Group Creator First Name Last Name] from [Company Name] added you to [Group Name] chat group.
For your convenience tap this link to save the group information in your contacts: [download link]
Sending Media
ENA users can view media attachments within the app.
Non-ENA users receive a link to the attachment through SMS.
Non-ENA users can send MMS messages only if their carrier supports MMS.
Limitations:
Adding contacts outside the US, UK, and Canada is not supported. The following error appears:
