Applicable to End Users
You can tap the contact name in a conversation thread to access the Chat Info screen.
Chat Info in iOS
In iOS devices, tap the contact name in a conversation to access the contact information. In this screen, you can:
Start a chat with that contact
Make a call to that contact
Email that contact
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Chat Info on Android
In Android devices, tap the contact name in a conversation to access Chat Info. In this screen, you can:
Start a chat or make a call
Lock chat: Prevents the thread from being deleted. Selected messages can be deleted.
Mute chat: Mute chat notifications.
Custom Ringtone: Select the ringtone for the thread. Vibrations are controlled by Android settings.
Block number: Chats and calls from the contact are blocked.
RESET SETTINGS: Return to factory default settings.
SCHEDULED MESSAGES: Displays the scheduled messages for that recipient.
