WhatsApp Capture allows you to archive WhatsApp communication from Android and iOS devices, thereby staying compliant with regulatory norms. It captures and records WhatsApp calls, messages, deletions, including text, multimedia, and files. The captured communication can be archived to any supported secondary storage device. The archived messages and calls are stored with the content, employee email, and other message metadata. You can search and filter calls and messages in the archive using employee name, email, mobile number, message type, and attachments.
The solution also separates private and business communication data on BYOD devices.
WhatsApp Capture is available in two versions - WhatsApp Phone Capture and WhatsApp Cloud Capture. The comparison between the two versions is as follows:
Feature | WhatsApp Phone Capture | WhatsApp Cloud Capture |
|---|---|---|
Description | An archiving application installed on the phone. Captures WhatsApp chats and calls recordings. | A web session parallel to the native WhatsApp session on a mobile device. Does not require app installation. |
Requires App installation | Yes | No |
Captures and records text, images, audio clips, files | Yes | Yes |
Captures WhatsApp deleted messages | Yes | Yes |
Utilizes Azure and Google Clouds | No | Yes |
Allows porting old WhatsApp chat backup | No | Yes |
Activation with landline number | No – Mobile numbers only | Yes – using WhatsApp Business App |
Supports iOS and Android phones | Yes | Yes |
Allows two WhatsApp instances on the same phone | Yes | Yes (with the WhatsApp Business app) |
Allows disabling WhatsApp for Employees who left the firm or lost a device | Yes | No |
Allows blocking WhatsApp Web or WhatsApp Desktop for employees | Yes | No |
Allows blocking WhatsApp backup on iCloud, Google Drive, or Local Drive | Yes | No |
Works with second number supplied by Smarsh | Yes | Yes |
Captures and records WhatsApp voice calls | Yes | No |
Utilizes Microsoft Azure Public Cloud | No | Yes |
Archives WhatsApp Business App messages | No | Yes |
Can use WhatsApp Web and WhatsApp Desktop | Yes | Yes |
Archiving broadcast messages | Yes – as one broadcast message | Yes – as individual chats |
Force multimedia and document download over Wi-Fi and Cellular carriers | Yes | No – user can change manually |
Allows transferring chat history to Android or iOS | No | Yes |