WhatsApp Cloud Capture

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WhatsApp Cloud Capture is a web session that runs parallel to the connected WhatsApp session on a mobile device. The solution archives chat messages from the regular WhatsApp and WhatsApp Business applications. This solution requires the user to install the native WhatsApp or WhatsApp Business application on their device.

Overview

Introduction to WhatsApp Cloud Capture.

Self Onboarding

Self-onboard WhatsApp Cloud Capture users to Capture Mobile through the Capture Mobile Admin Portal. For more information, see Self-Onboarding to WhatsApp Cloud Capture.

Reports

View daily reports generated by WhatsApp Cloud Capture.

Troubleshooting

Find solutions to common issues and errors. For more information, see Troubleshooting Scenarios.