Documentation Index

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WeChat Limitations

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This section details limitations associated with archiving WeChat communication using WeChat Capture and the underlying WeChat/Tencent capture API/service.

Unsupported Archiving:

  • Meetings: Group video or voice calls are not captured by TeleMessage.

  • Money Transfer: Financial transactions made through WeChat Pay are not captured.

Partial Archiving or Functionality:

  • Video Calls: Only the audio portion is archived for video calls. Companies can choose to block video calls entirely for employees if desired.

  • Shared Contacts: When WeChat contacts are shared within chats, TeleMessage captures the Tencent contact ID instead of names, phone numbers, or email addresses.

  • Shared Tencent Cloud Content: Links to the content on Tencent's storage platform are archived instead of the content itself.