Randomizer Settings

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This tab allows you to set the additional controls for the QA Randomizer.

  • Internal Calls: When this checkbox is selected, internal calls will be included in the randomizer's selection.

  • Stopped Calls: When this checkbox is selected, stopped calls will be included in the randomizer's selection.

  • From Date: This field defines the number of past days that the randomizer will include when selecting call recordings for evaluation.

  • Update: Any changes made on this page will enable the Update button, which you can click to save your changes.