WhatsApp Phone Capture Communication Types Captured

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WhatsApp Phone Capture captures the following WhatsApp conversation types:

Note

  • If you are sending a message to a contact that is not saved in your phone's contact list, you will not be able to know whom you are interacting with. WhatsApp Phone Capture displays the screen name of the user only after the contact responds to your message.

  • WhatsApp Phone Capture supports all file formats supported by the native WhatsApp application.

Also see, Downloading Media Attachments.

One-to-One Incoming Chats

Event/Communication Type

Captured in Android?

Captured in iOS?

Additional Information

Communication Type

Text messages

Yes

Yes

Emoji

Yes

Yes

Stickers

Yes

Yes

Gif

Yes

Yes

Images

Yes

Yes

Images with caption

Yes

Yes

View-once images

Yes

Yes

Videos

Yes

Yes

Videos with caption

Yes

Yes

View-once videos

Yes

Yes

Audio files

Yes

Yes

Audio messages

Yes

Yes

Video messages

Yes

Yes

Documents (MS Office, PDF, RTF, TXT…)

Yes

Yes

Documents with caption

Yes

Yes

Locations

Yes

Yes

Contacts

Yes

Yes

Contact information is converted to a file.

Links

Yes

Yes

Polls

Yes

Yes

Poll answers

Yes

Yes

Reply

Yes

Yes

Captured as a regular message.

Large files handling (>25 Mb)

Yes

Yes

File metadata is captured. Actual file is not captured.

Non-downloaded media

Yes

Yes

App allows capturing downloaded media within 24 hours of posting the media.

If the media is not downloaded for 24 hours, the thumbnail is captured with a special message.

API Messages

Yes

Yes

Listen-once voice messages

Yes

Yes

Circular video messages

Yes

Yes

Events

Edited messages

Yes

Yes

Edited files/media captions

Yes

Yes

Delete for me

Yes

Yes

Disappearing messages

Yes

Yes

One-to-One Outgoing Chats

Event/Communication Type

Captured in Android?

Captured in iOS?

Additional Information

Communication Types

Text messages

Yes

Yes

Emoji

Yes

Yes

Stickers

Yes

Yes

Gif

Yes

Yes

Images

Yes

Yes

Images with caption

Yes

Yes

View-once images

Yes

Yes

Videos

Yes

Yes

Videos with caption

Yes

Yes

View-once videos

Yes

Yes

Audio files

Yes

Yes

Audio messages

Yes

Yes

Video messages

Yes

Yes

Documents (MS Office, PDF, RTF, TXT…)

Yes

Yes

Documents with caption

Yes

Yes

Locations

Yes

Yes

Contacts

Yes

Yes

Contact information is converted to a file.

Links

Yes

Yes

Polls

Yes

Yes

Poll answers

Yes

Yes

Reactions

Yes

Yes

Reply

Yes

Yes

Captured as a regular message.

Disappearing messages

Yes

Yes

Large files handling (>25 Mb)

Yes

Yes

File metadata is captured. Actual file is not captured.

Listen-once voice messages

Yes

Yes

Circular video messages

Yes

Yes

Edited messages

Yes

Yes

Edited files/media captions

Yes

Yes

Events

Forward

Yes

Yes

Captured as a regular message.

Delete for all

Yes

Yes

Delete for me

Yes

Yes

Completely deleted (Bubble about deleted message)

Yes

Yes

Incoming Group Chats

Events/Communication Type

Captured in Android?

Captured in iOS?

Additional Information

Communication Types

Text messages

Yes

Yes

Emoji

Yes

Yes

Stickers

Yes

Yes

Gif

Yes

Yes

Images

Yes

Yes

Images with caption

Yes

Yes

View-once images

Yes

Yes

Videos

Yes

Yes

Videos with caption

Yes

Yes

View-once videos

Yes

Yes

Audio files

Yes

Yes

Audio messages

Yes

Yes

Video messages

Yes

Yes

Documents (MS Office, PDF, RTF, TXT…)

Yes

Yes

Documents with caption

Yes

Yes

Locations

Yes

Yes

Contacts

Yes

Yes

Contact information is converted to a file.

Links

Yes

Yes

Polls

Yes

Yes

Poll answers

Yes

Yes

Reactions

Yes

Yes

Captured as a regular message.

Edited messages

Yes

Yes

Captured as a regular message.

Edited files/media captions

Yes

Yes

Captured as a regular message with @"Contact Name"

Reply

Yes

Yes

Forward

Yes

Yes

Mentioning

Yes

Yes

Events

Delete for me

Yes

Yes

Disappearing messages

Yes

Yes

Large files handling (>25 Mb)

Yes

Yes

File metadata is captured. Actual file is not captured.

Non-downloaded media

Yes

Yes

App allows capturing downloaded media within 24 hours of posting the media.
If the media is not downloaded for 24 hours, the thumbnail is captured with a special message.

Join event for new group member (including joining through a link)

Yes

Yes

The join event is captured every hour.

Leave event for a group member

Yes

Yes

The leave event is captured every hour.

Leave event for a group member who leaves using the Silent Group Leaving option

Yes

Yes

The leave event is captured every hour.

Listen-once voice messages

Yes

Yes

Circular video messages

Yes

Yes

Outgoing Group Chats

Event/Communication Type

Captured in Android?

Captured in iOS?

Additional Information

Communication Types

Text messages

Yes

Yes

Emoji

Yes

Yes

Stickers

Yes

Yes

Gif

Yes

Yes

Images

Yes

Yes

Images with caption

Yes

Yes

View-once images

Yes

Yes

Videos

Yes

Yes

Videos with caption

Yes

Yes

View-once videos

Yes

Yes

Audio files

Yes

Yes

Audio messages

Yes

Yes

Video messages

Yes

Yes

Documents (MS Office, PDF, RTF, TXT…)

Yes

Yes

Documents with caption

Yes

Yes

Locations

Yes

Yes

Contacts

Yes

Yes

Contact information is converted to a file.

Links

Yes

Yes

Polls

Yes

Yes

Poll answers

Yes

Yes

Reactions

Yes

Yes

Events

Edited messages

Yes

Yes

Edited files/media captions

Yes

Yes

Reply

Yes

Yes

Captured as a regular message.

Forward

Yes

Yes

Captured as a regular message.

Mentioning

Yes

Yes

Captured as a regular message with @"Contact Name"

Delete for all

Yes

Yes

Delete for me

Yes

Yes

Completely deleted (Bubble about deleted message)

Yes

Yes

Disappearing messages

Yes

Yes

Large files handling (>25 Mb)

Yes

Yes

File metadata is captured. Actual file is not captured.

Join event for new group member

Yes

Yes

The join event is captured every hour.

Leave event for a group member

Yes

Yes

The leave event is captured every hour.

Leave event for a group member who leaves using the Silent Group Leaving option

Yes

Yes

The leave event is captured every hour.

Listen-once voice messages

Yes

Yes

Circular video messages

Yes

Yes

Incoming Broadcast Chats

The incoming broadcast messages are captured as 1:1 messages. To capture the incoming broadcast messages, the sender must be in the receiver's contact list.

Event/Communication Type

Captured in Android?

Captured in iOS?

Additional Information

Communication Types

Text messages

Yes

Yes

Emoji

Yes

Yes

Stickers

Yes

Yes

Gif

Yes

Yes

Images

Yes

Yes

Images with caption

Yes

Yes

View-once images

Yes

Yes

Videos

Yes

Yes

Videos with caption

Yes

Yes

View-once videos

Yes

Yes

Audio files

Yes

Yes

Audio messages

Yes

Yes

Video messages

Yes

Yes

Documents (MS Office, PDF, RTF, TXT…)

Yes

Yes

Documents with caption

Yes

Yes

Locations

Yes

Yes

Contacts

Yes

Yes

Links

Yes

Yes

Reactions

Yes

Yes

Captured as a 1:1 thread reaction.

Edited messages

Yes

Yes

Edited captions

Yes

Yes

Reply

Yes

Yes

Forward

Yes

Yes

Mentioning

Not applicable

Not applicable

Events

Delete for me

Yes

Yes

Large files handling (>25 Mb)

Yes

Yes

Listen-once voice messages

Yes

Yes

Circular video messages

Yes

Yes

Outgoing Broadcast Chats

Event/Communication Type

Captured in Android?

Captured in iOS?

Additional Information

Communication Types

Text messages

Yes

Yes

Emoji

Yes

Yes

Stickers

Yes

Yes

Gif

Yes

Yes

Images

Yes

Yes

Images with caption

Yes

Yes

View-once images

Yes

Yes

Videos

Yes

Yes

Videos with caption

Yes

Yes

View-once videos

Yes

Yes

Audio files

Yes

Yes

Audio messages

Yes

Yes

Video messages

Yes

Yes

Documents (MS Office, PDF, RTF, TXT…)

Yes

Yes

Documents with caption

Yes

Yes

Locations

Yes

Yes

Contacts

Yes

Yes

Links

Yes

Yes

Reactions

Yes

Yes

Captured as a 1:1 thread reaction.

Edited messages

Yes

Yes

Edited captions

Yes

Yes

Reply

Yes

Yes

Forward

Yes

Yes

Mentioning

Not applicable

Not applicable

Events

Delete for all

Yes

Yes

Delete for me

Yes

Yes

Completely deleted (Bubble about deleted message)

Yes

Yes

Large files handling (>25 Mb)

Yes

Yes

Listen-once voice messages

Yes

Yes

Circular video messages

Yes

Yes

Outgoing Status

Event

Captured in Android?

Captured in iOS?

Post a Status

Yes

Yes

Incoming Status

Event

Captured in Android?

Captured in iOS?

Receive a Status

Yes

Yes

Communities

Event

Captured in Android?

Captured in iOS?

Groups in communities

See Incoming Group Chats and Outgoing Group Chats

Incoming Announcements

Event/Communication Type

Captured in Android?

Captured in iOS?

Comunication Types

Text messages

Yes

Yes

Emoji

Yes

Yes

Stickers

Yes

Yes

Gif

Yes

Yes

Images

Yes

Yes

Images with caption

Yes

Yes

View-once images

Yes

Yes

Videos

Yes

Yes

Videos with caption

Yes

Yes

View-once videos

Yes

Yes

Audio files

Yes

Yes

Audio messages

Yes

Yes

Video messages

Yes

Yes

Documents (MS Office, PDF, RTF, TXT…)

Yes

Yes

Documents with caption

Yes

Yes

Locations

Yes

Yes

Contacts

Yes

Yes

Links

Yes

Yes

Reactions

Yes

Yes

Edited messages

N/A

N/A

Edited captions

N/A

N/A

Reply

Yes

Yes

Forward

Yes

Yes

Mentioning

No

Events

Delete for me

Disappearing messages

Yes

Yes

Large files handling (>25 Mb)

Yes

Yes

Outgoing Announcements

Events/Communication Type

Captured in Android?

Captured in iOS?

Additional Information

Communication Types

Text messages

Yes

Yes

Emoji

Yes

Yes

Stickers

Yes

Yes

Gif

Yes

Yes

Images

Yes

Yes

Images with caption

Yes

Yes

View-once images

Yes

Yes

Videos

Yes

Yes

Videos with caption

Yes

Yes

View-once videos

Yes

Yes

Audio files

Yes

Yes

Audio messages

Yes

Yes

Video messages

Yes

Yes

Documents (MS Office, PDF, RTF, TXT…)

Yes

Yes

Documents with caption

Yes

Yes

Locations

Yes

Yes

Contacts

Yes

Yes

Links

Yes

Yes

Reactions

Yes

Yes

Edited messages

N/A

N/A

Edited captions

N/A

N/A

Reply

Yes

Yes

Forward

Yes

Yes

Mentioning

Yes (with group ID)

Events

Delete for all

Yes

Yes

Delete for me

Yes

Yes

Completely deleted (Bubble about deleted message)

Yes

Yes

Disappearing messages

Large files handling (>25 Mb)

Yes

Yes

File metadata is captured with a zero-size file.

Channel Events

Event

Captured in Android?

Captured in iOS?

Additional Information

Follow channel

Yes

Yes

Unfollow channel

Yes

Yes

Create channel

Yes

Yes

Delete channel

Yes

Yes

Messages sent in channel

No

No

WhatsApp Phone Capture supports sending and receiving messages. However, these messages are not captured.

Change channel name

Yes

Yes

Incoming Calls

Event

Captured in Android?

Captured in iOS?

1:1 voice call

Yes

Yes

Group voice call to multiple recipients

Yes

Full list of call recipients is displayed in the archive body.

Yes

Conference voice calls to multiple recipients

Yes

Full list of call recipients is displayed in the archive body.

Yes

1:1 video call

Yes

Yes

Video group call to multiple recipients

Yes

Full list of call recipients is displayed in the archive body.

Yes

Full list of call recipients is displayed in the archive body.

Video conference calls to multiple recipients

Yes

Full list of call recipients is displayed in the archive body.

Yes

Calls one after another

No

Archived as two separate calls.

Voice Chats

Not presently supported

Not presently supported

Outgoing Calls

Event

Captured in Android?

Captured in iOS?

1:1 voice call

Yes

Yes

Group voice call to multiple recipients

Yes, full list of call recipients in the archive body

Yes

Conference voice calls to multiple recipients

Yes, full list of call recipients in the archive body

Yes

1:1 video call

Yes

Yes

Video group call to multiple recipients

Yes, full list of call recipients in the archive body

Yes

Video conference calls to multiple recipients

Yes, full list of call recipients in the archive body

Yes

Voice Chats

Not presently supported

Not presently supported

Controlled Features

Feature

Event

Captured in Android?

Captured in iOS?

Additional Information

Signature/Disclaimer

Once per thread

Yes

Yes

The Signature/Discalimer text and type can be set per user.

Once a day

Yes

Yes

Always

Yes

Yes

Enable or disable WhatsApp Web/Desktop

NA

Yes

Yes

This feature allows users to disable linking additional devices such as Web session, Desktop Session, or Companion Mode

Enable or disable Video Calls

NA

Yes

Yes

Enable or disable Audio Calls

NA

Yes

Yes

Call Logs

 NA

Yes

Yes

Archiving calls with call logs only (without voice record)

Suspend or delete user

 NA

Yes

Yes

  • iOS allows automatic reconnection after user re-activation.

  • iOS disconnects user from additional sessions in Companion mode, Web session, or Desktop session if there are no connection issues on the user's side.

  • Session termination for Android is scheduled for development.

Backup or restore to cloud

 NA

Yes (Google Drive)

Yes (iCloud)

Local backup

 NA

Yes

No

Block non-encrypted backup

 NA

Yes

Yes

  • Backup creation is blocked.

  • Backup created before feature activating can be restored. Smarsh recommends that users start using the feature from the beginning.

Sharing (Android) or Share extension (iOS)

 NA

Yes

No

Exporting chat text

 NA

Yes

Yes

Exporting chat with attachments

 NA

Yes

Yes

Transferring chat from an old device to a new device

 NA

No

No