Transfer Chat History on Android Devices

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Applicable to End Users

You can transfer Signal chat history between the following:

  • From the native Signal application on an Android device to Signal Capture on the same or another Android device.

  • From Signal Capture on one Android device to Signal Capture on another Android device.

To transfer chat history from one Android device to another, you must use a backup file. The chat history is backed up to a local file on your old device. The chat history can be restored on your new phone if the phone has access to the backup file.

Note

  • You cannot merge chat history. The chat history from your old phone replaces the history on your new phone, if existing.

  • You can transfer chat history between Android devices using different phone numbers.

Before you Begin

Before you begin transferring chat history on an Android device:

  • Ensure that you have your old phone with you.

  • Ensure that both the old and new phones use the same app version.

On your Old Phone

  1. Open the Signal application from where you want to transfer chat history.

  2. Tap the  icon > Settings > Chats.
       >    >  

  3. Tap Chat backups > TURN ON.
     >  

  4. Select a backup folder or create a new folder and tap USE THIS FOLDER.

  5. Tap ALLOW.

    You will receive a 30-digit code.

  6. Save the code.

    Important

    Without the 30-digit code, you will not be able to restore backup.

  7. Check the disclaimer checkbox and tap ENABLE BACKUPS.

    The backup file is enabled. You must manually back up your chat history.

  8. Tap Create backup.

The back up process is initiated and can take a few minutes to complete.

On your New Phone

  1. Copy the backup file to any folder on your new phone through a cable or Wi-Fi.

  2. Download and install Signal Capture.

  3. Open the app.

  4. Tap Restore backup > Continue > CHOOSE BACKUP.
     >    >  

  5. Select the backup file you have copied.

  6. Tap RESTORE BACKUP.

  7. Enter the 30-digit code left to right, top to bottom and tap RESTORE.

  8. Continue with the set up process.

After you have successfully set up your account, all Signal messages from your old phone are available on your new phone.