---
title: "Disabling Email and Doc Features"
slug: "disabling-email-and-doc-features"
updated: 2026-08-05T06:10:14Z
published: 2026-08-05T06:10:14Z
canonical: "docs.smarsh.com/disabling-email-and-doc-features"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.smarsh.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Disabling Email and Doc Features

> **⚠️ Customers must log in to view this topic.**

The Doc and Email features in WeCom can be enabled or disabled within the WeCom admin portal.

- The Doc feature can be enabled or disabled for the entire enterprise at once.
- The Email feature can be enabled or disabled for individual employees.

To enable or disable the Doc feature in the WeCom admin portal:

1. Select **Collaboration**.
2. Select **Doc**.
3. Toggle the **Enabled/Disabled** switch. ![](https://cdn.document360.io/20248637-fef6-4111-82b6-c3bf43c0155e/Images/Documentation/Screenshot 2025-08-24 at 2.18.09 AM.png?sv=2026-02-06&spr=https&st=2026-11-10T18%3A04%3A46Z&se=2026-11-10T19%3A04%3A46Z&sr=c&sp=r&sig=A02l9t1XQIdrqdMbqGG9S%2FcZE35s%2BFyoYmUkPrNM39k%3D)

Similar to the Doc feature, individual WeCom user email access can be enabled or disabled within the WeCom admin portal.

To enable or disable email:

1. Select **Collaboration**.
2. Select **Email**.
3. Select **邮箱管理 (Email Management)**.
4. Select **禁用邮箱 (Disable Mailbox)** for the desired user. ![](https://cdn.document360.io/20248637-fef6-4111-82b6-c3bf43c0155e/Images/Documentation/Screenshot 2025-08-24 at 2.18.24 AM.png?sv=2026-02-06&spr=https&st=2026-11-10T18%3A04%3A46Z&se=2026-11-10T19%3A04%3A46Z&sr=c&sp=r&sig=A02l9t1XQIdrqdMbqGG9S%2FcZE35s%2BFyoYmUkPrNM39k%3D)

> **Note**
> 
> Smarsh does not archive these features.