--- title: "Creating Groups" slug: "creating-groups" updated: 2025-08-23T20:21:42Z published: 2025-08-23T20:21:42Z canonical: "docs.smarsh.com/creating-groups" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.smarsh.com/llms.txt > Use this file to discover all available pages before exploring further. # Creating Groups > **Applicable to End users** This topic explains how to create groups. ## WeChat Groups To create a WeChat group: 1. Tap the plus button (+) in the upper right corner. ![](https://cdn.document360.io/20248637-fef6-4111-82b6-c3bf43c0155e/Images/Documentation/Screenshot 2025-08-24 at 1.43.18 AM.png?sv=2026-02-06&spr=https&st=2026-10-28T17%3A18%3A36Z&se=2026-10-28T18%3A18%3A36Z&sr=c&sp=r&sig=HoTqeHCOdODBTZS6K5R53jZKTgyP8zR1k11JkEgaNEU%3D) 2. Tap **New Chat**. 3. Select the contacts to invite from the lists of WeChat and WeCom Contacts. ![](https://cdn.document360.io/20248637-fef6-4111-82b6-c3bf43c0155e/Images/Documentation/Screenshot 2025-08-24 at 1.43.10 AM.png?sv=2026-02-06&spr=https&st=2026-10-28T17%3A18%3A36Z&se=2026-10-28T18%3A18%3A36Z&sr=c&sp=r&sig=HoTqeHCOdODBTZS6K5R53jZKTgyP8zR1k11JkEgaNEU%3D) 4. Tap Done. When you click horizontal ellipsis, group members can: ![](https://cdn.document360.io/20248637-fef6-4111-82b6-c3bf43c0155e/Images/Documentation/Screenshot 2025-08-24 at 1.43.03 AM.png?sv=2026-02-06&spr=https&st=2026-10-28T17%3A18%3A36Z&se=2026-10-28T18%3A18%3A36Z&sr=c&sp=r&sig=HoTqeHCOdODBTZS6K5R53jZKTgyP8zR1k11JkEgaNEU%3D) - Invite (+) or Uninvite(–) users. Any Group Member can invite users, while the Uninvite or Remove option is exclusive to the Group Admin. - Modify the group's name. This option can be disabled by the Group Admin. - Broadcast a Group Notice to everyone in the group. Only the Group Admin can edit. - Modify their alias within the group. For instance: name + business or department, example, ABC | Content ![](https://cdn.document360.io/20248637-fef6-4111-82b6-c3bf43c0155e/Images/Documentation/Screenshot 2025-08-24 at 1.43.26 AM.png?sv=2026-02-06&spr=https&st=2026-10-28T17%3A18%3A36Z&se=2026-10-28T18%3A18%3A36Z&sr=c&sp=r&sig=HoTqeHCOdODBTZS6K5R53jZKTgyP8zR1k11JkEgaNEU%3D) ## WeCom (Internal) Group WeCom Groups, created by WeCom users, aim to enhance internal communication within organizations. Each group can accommodate up to 2,000 members and is exclusively for WeCom users. To create a new chat: 1. Tap the plus button (+) at the top right. ![](https://cdn.document360.io/20248637-fef6-4111-82b6-c3bf43c0155e/Images/Documentation/Screenshot 2025-08-24 at 1.45.10 AM.png?sv=2026-02-06&spr=https&st=2026-10-28T17%3A18%3A36Z&se=2026-10-28T18%3A18%3A36Z&sr=c&sp=r&sig=HoTqeHCOdODBTZS6K5R53jZKTgyP8zR1k11JkEgaNEU%3D) 2. Select **New Chat** 3. Tap the contacts/colleagues you want to invite. ![](https://cdn.document360.io/20248637-fef6-4111-82b6-c3bf43c0155e/Images/Documentation/Screenshot 2025-08-24 at 1.45.23 AM.png?sv=2026-02-06&spr=https&st=2026-10-28T17%3A18%3A36Z&se=2026-10-28T18%3A18%3A36Z&sr=c&sp=r&sig=HoTqeHCOdODBTZS6K5R53jZKTgyP8zR1k11JkEgaNEU%3D) > **Note** > > The group becomes a customer or external group if any external users, such as WeChat users, are invited to join. When you tap horizontal ellipsis, group members can: - Invite (+)/Uninvite(–) users - View all group members - Change the Group Chat Name (if enabled by the admin or owner) - View and share the Group QR code to invite other users - Broadcast a Group Notice to everyone in the group (if enabled by the admin or Owner) ![](https://cdn.document360.io/20248637-fef6-4111-82b6-c3bf43c0155e/Images/Documentation/Screenshot 2025-08-24 at 1.45.39 AM.png?sv=2026-02-06&spr=https&st=2026-10-28T17%3A18%3A36Z&se=2026-10-28T18%3A18%3A36Z&sr=c&sp=r&sig=HoTqeHCOdODBTZS6K5R53jZKTgyP8zR1k11JkEgaNEU%3D) When you tap **Group Management**, the Group Admin or Owner can: ![](https://cdn.document360.io/20248637-fef6-4111-82b6-c3bf43c0155e/Images/Documentation/Screenshot 2025-08-24 at 1.45.50 AM.png?sv=2026-02-06&spr=https&st=2026-10-28T17%3A18%3A36Z&se=2026-10-28T18%3A18%3A36Z&sr=c&sp=r&sig=HoTqeHCOdODBTZS6K5R53jZKTgyP8zR1k11JkEgaNEU%3D) Manage permissions for group members to edit Group Name, Notice, or Invites - Turn on or off owner verifications for inviting new users - Manage @All permissions to enable or disable sending a broadcast message that notifies all members - Configure banned words in the group - Assign Group admins - Transfer Group Ownership to another group member ![](https://cdn.document360.io/20248637-fef6-4111-82b6-c3bf43c0155e/Images/Documentation/Screenshot 2025-08-24 at 1.46.04 AM.png?sv=2026-02-06&spr=https&st=2026-10-28T17%3A18%3A36Z&se=2026-10-28T18%3A18%3A36Z&sr=c&sp=r&sig=HoTqeHCOdODBTZS6K5R53jZKTgyP8zR1k11JkEgaNEU%3D) ## WeCom Customer or External Group WeCom customer or external group is designed for both WeCom and WeChat users, facilitating communication between organizational users and their external customers. It offers various tools and functions to enhance interaction. The maximum size of a WeCom customer group is 500 members. A WeCom (internal) group will automatically transition to a WeChat customer group once external (WeChat) users are invited to join the group. To create a WeCom customer or external group: 1. Tap **Workspace** at the bottom. ![](https://cdn.document360.io/20248637-fef6-4111-82b6-c3bf43c0155e/Images/Documentation/Screenshot 2025-08-24 at 1.49.54 AM.png?sv=2026-02-06&spr=https&st=2026-10-28T17%3A18%3A36Z&se=2026-10-28T18%3A18%3A36Z&sr=c&sp=r&sig=HoTqeHCOdODBTZS6K5R53jZKTgyP8zR1k11JkEgaNEU%3D) 2. Tap **Customer Group**. 3. Tap **Create a customer group**. ![](https://cdn.document360.io/20248637-fef6-4111-82b6-c3bf43c0155e/Images/Documentation/Screenshot 2025-08-24 at 1.50.03 AM.png?sv=2026-02-06&spr=https&st=2026-10-28T17%3A18%3A36Z&se=2026-10-28T18%3A18%3A36Z&sr=c&sp=r&sig=HoTqeHCOdODBTZS6K5R53jZKTgyP8zR1k11JkEgaNEU%3D) By tapping the horizontal ellipsis, the group admin or owner can: ![](https://cdn.document360.io/20248637-fef6-4111-82b6-c3bf43c0155e/Images/Documentation/Screenshot 2025-08-24 at 1.50.11 AM.png?sv=2026-02-06&spr=https&st=2026-10-28T17%3A18%3A36Z&se=2026-10-28T18%3A18%3A36Z&sr=c&sp=r&sig=HoTqeHCOdODBTZS6K5R53jZKTgyP8zR1k11JkEgaNEU%3D) - Edit the group name. - View or share the group QR code. - Invite (+) or uninvite (–) users. (Any group member can invite users, while the uninvite/remove option is exclusive to the group admin/owner.) - Broadcast a group notice to everyone in the group. - Access group management options (applicable only to admin/owner). ![](https://cdn.document360.io/20248637-fef6-4111-82b6-c3bf43c0155e/Images/Documentation/Screenshot 2025-08-24 at 1.50.18 AM.png?sv=2026-02-06&spr=https&st=2026-10-28T17%3A18%3A36Z&se=2026-10-28T18%3A18%3A36Z&sr=c&sp=r&sig=HoTqeHCOdODBTZS6K5R53jZKTgyP8zR1k11JkEgaNEU%3D)