---
title: "Archiving WhatsApp API Messages"
slug: "archiving-whatsapp-api-messages"
updated: 2025-04-30T10:50:24Z
published: 2025-07-18T06:56:44Z
canonical: "docs.smarsh.com/archiving-whatsapp-api-messages"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.smarsh.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Archiving WhatsApp API Messages

> **Applicable to Administrators**

WhatsApp Business API allows users to send API messages. WhatsApp Cloud Capture archives the API request and response.

> **Note**
> 
> The phone number of the sender and recipient of an API messages are archived as the From and To parameter, respectively. The name is not archived.

To initiate communication:

1. The sender sends a special API request.
2. The recipient approves the request for communication.

#### Communication Request

| **In WhatsApp** | **In the Archive** |
| --- | --- |
| ![](https://cdn.document360.io/20248637-fef6-4111-82b6-c3bf43c0155e/Images/Documentation/archiving-whatsapp-api-messages-image-7pgsw0b5.jpg?sv=2026-02-06&spr=https&st=2026-11-10T16%3A38%3A38Z&se=2026-11-10T17%3A38%3A38Z&sr=c&sp=r&sig=Kg19RLxG24DNXk6arXTo1L5O1tMvuD4%2FnPdOzeWIpRo%3D) | ![](https://cdn.document360.io/20248637-fef6-4111-82b6-c3bf43c0155e/Images/Documentation/archiving-whatsapp-api-messages-image-99or01mq.jpg?sv=2026-02-06&spr=https&st=2026-11-10T16%3A38%3A38Z&se=2026-11-10T17%3A38%3A38Z&sr=c&sp=r&sig=Kg19RLxG24DNXk6arXTo1L5O1tMvuD4%2FnPdOzeWIpRo%3D) |

#### Communication Confirmation

| **In WhatsApp** | **In the Archive** |
| --- | --- |
| ![](https://cdn.document360.io/20248637-fef6-4111-82b6-c3bf43c0155e/Images/Documentation/archiving-whatsapp-api-messages-image-kxjtw2vk.jpg?sv=2026-02-06&spr=https&st=2026-11-10T16%3A38%3A38Z&se=2026-11-10T17%3A38%3A38Z&sr=c&sp=r&sig=Kg19RLxG24DNXk6arXTo1L5O1tMvuD4%2FnPdOzeWIpRo%3D) | ![](https://cdn.document360.io/20248637-fef6-4111-82b6-c3bf43c0155e/Images/Documentation/archiving-whatsapp-api-messages-image-9q91vg6s.jpg?sv=2026-02-06&spr=https&st=2026-11-10T16%3A38%3A38Z&se=2026-11-10T17%3A38%3A38Z&sr=c&sp=r&sig=Kg19RLxG24DNXk6arXTo1L5O1tMvuD4%2FnPdOzeWIpRo%3D) |

WhatsApp Cloud Capture also archives API message deletions and the reactions on API messages.

![](https://cdn.document360.io/20248637-fef6-4111-82b6-c3bf43c0155e/Images/Documentation/archiving-whatsapp-api-messages-image-xvfa9jh9.png?sv=2026-02-06&spr=https&st=2026-11-10T16%3A38%3A38Z&se=2026-11-10T17%3A38%3A38Z&sr=c&sp=r&sig=Kg19RLxG24DNXk6arXTo1L5O1tMvuD4%2FnPdOzeWIpRo%3D)