The General Settings page allows Admin, Super Admin, and Support users to manage the overall settings that govern the entirety of CR&A for your organization. Settings that are edited will be reflected for all users, regardless of user role or licensing permissions. 
The view is organized into five tabs:
Company Information: Configure your organization's contact and physical location details.
Security Settings: Manage authentication options, contact emails for incident reporting, and global user permissions.
Quality Assurance Settings: Set up various features related to the Quality Assurance evaluation process.
Company Settings: Manage system-level options like the Company URL, data format, and storage configuration.
Compliant Call Share Settings: Determine the security and content options for sharing call recordings compliantly.
Note
An Admin, Super Admin, or Support User Role is required to access the General Settings pages.