Querying Messages

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Applicable to Administrators

As an administrator, you can query the messages sent by users and view details of each message.

In the Message Query page:

  1. Enter the following parameters:

    • User name

    • Date when the message was sent

    • Time range when the message was sent.

  2. Click More Search Options for additional search criteria:

    • From

    • Destination

    • Status

    • Protocol

    • Main/Sub user

  3. Click Search.

The requested details are displayed in a tabular format.