---
title: "Capture Mobile for WhatsApp Business / Capture Mobile App"
slug: "overview-cm-wab"
status: "update"
updated: 2026-10-13T14:09:33Z
published: 2026-10-13T14:09:33Z
canonical: "docs.smarsh.com/overview-cm-wab"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.smarsh.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Capture Mobile for WhatsApp Business / Capture Mobile App

Capture Mobile for WhatsApp Business is a Meta-approved capture and audit solution. The solution is compliant with your organization’s WhatsApp account integration and aligns with Meta APIs.

The benefits include:

- **Enhanced scalability and reliability** for improved performance across deployments.
- **Seamless onboarding** to accelerate adoption.
- **Greater flexibility for future enhancements**, supporting evolving system design and user experience needs.

### Functionality Overview

WhatsApp Business is integrated into the Capture Mobile app. The integration provides seamless user experience and expands communication capabilities through the WhatsApp Business API.

The integration is secure and compatible with all existing archiving destinations. It also supports enterprise-grade messaging automation and compliance monitoring.

You can also access WhatsApp Business on WebChat - the web version of the Capture Mobile app. For information about accessing and using WebChat, see [WebChat Capture / Capture Mobile App](/capture-mobile/docs/introduction-webchat).

> [!NOTE]
> ![](https://cdn.document360.io/20248637-fef6-4111-82b6-c3bf43c0155e/Images/Documentation/Picture 1(1).svg?sv=2026-02-06&spr=https&st=2026-11-10T16%3A18%3A25Z&se=2026-11-10T17%3A18%3A25Z&sr=c&sp=r&sig=xgDfAnKKZnUcLKSoDLNgiQzcXkvKb6CQbKKfxIUWfCY%3D) Some topics in this documentation are private. [Log in](https://identity.document360.io/Account/Login?ReturnUrl=%2Fconnect%2Fauthorize%2Fcallback%3Fclient_id%3DKbSiteAngular%26scope%3Dopenid%2520email%2520profile%2520kbSiteAdmin%2520offline_access%26response_type%3Dcode%26redirect_uri%3Dhttps%253A%252F%252Fdocs.smarsh.com%252Fsignin-oidc%26state%3Dreturn_to%253D%25252Fcapture-mobile%25252Fdocs%26session%3Dtrue%26property%3Duser%26defaultStrategy%3Doidc%26code_challenge%3Dzu9Vc2Rj6bacMj8g1Gkw_DoebOD_UcUV7EHy8vfpBe4%26code_challenge_method%3DS256) to the Smarsh documentation portal to access them.

### Self-Onboarding

Self-onboard WhatsApp Business users to Capture Mobile through the Capture Mobile Admin Portal. For more information, see [Self-Onboarding to WhatsApp Business](/capture-mobile/docs/self-onboarding-to-cm-wab).

### Setting Up the Capture Mobile App

Install and set up the Capture Mobile app for WhatsApp Business. For more information, see [Setting Up the App for WhatsApp Business](/capture-mobile/docs/setting-up-the-capture-mobile-app-for-whatsapp-business).

### WhatsApp Business Messaging

Send and receive WhatsApp Business messages on the Capture Mobile app. For more information, see [Managing Messages](/capture-mobile/docs/managing-messages-cm-wab).

### Communication Types Archived

Access the list of [communication types archived](/capture-mobile/docs/whatsapp-business-communication-types-archived) by Capture Mobile for WhatsApp Business.